Privacy Policy

Who we are

Our website address is: https://www.watchcitykitchens.com/

Watch City Kitchens, LLC (“Watch City Kitchens,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online.

If you have questions about this policy, please contact us using the information provided at the end of this page.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images posted on the site.

Contact forms

When you submit a form on our website, we collect the information you voluntarily provide, such as your name, email address, phone number, and message details. This information is used solely to respond to your inquiry, provide customer service, and communicate regarding your request.

We retain contact form submissions for a reasonable period for customer service and record-keeping purposes.

SMS Messaging

If you provide your phone number and explicitly opt in via the form checkbox, you may receive transactional SMS messages from Watch City Kitchens. These messages may include confirmations that your request has been received, appointment-related notifications, or other service-related communications.

  • Message frequency varies based on your interaction with us

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • For help, reply HELP

  • SMS consent is not shared with third parties, except for trusted service providers used to deliver messages

We do not send promotional or marketing SMS messages unless explicitly stated and separately consented to.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience and will last for one year.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, cookies may be set to save your login information and screen display preferences. Login cookies last for two days, and screen option cookies last for one year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out removes login cookies.

If you edit or publish content, an additional cookie may be saved in your browser. This cookie includes no personal data and expires after one day.

Embedded content from other websites

Articles or pages on this site may include embedded content (such as videos or images). Embedded content from other websites behaves in the same way as if you visited those websites directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content, especially if you are logged in to their platform.

Analytics and third-party tools

We may use tools such as Google Analytics to analyze website traffic and usage patterns. This data is aggregated and non-identifiable and helps us improve our website and services.

Our website may also embed content from third-party platforms such as YouTube, Vimeo, Facebook, and Instagram. These services may collect information in accordance with their own privacy policies.

How long we retain your data

Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.

If you submit a form, we retain the information for as long as reasonably necessary to fulfill customer service, administrative, or legal purposes.

What rights you have over your data

You may request a copy of the personal data we hold about you or request that we delete your personal information, subject to legal or administrative obligations. Requests can be made using the contact information below.

Where we send your data

Visitor comments may be checked through automated spam detection services.

How we protect your information

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, alteration, or disclosure.

Access to personal information is limited to authorized personnel and trusted service providers who require the information to perform their duties and are contractually obligated to maintain its confidentiality.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continually review and update our practices to help safeguard your information.

Additional information

We may use Google Web Fonts to ensure consistent typography across devices. When pages load, your browser may connect to Google servers to retrieve font files. This is done in the interest of maintaining a uniform and visually appealing website experience.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us through our website.